T.C. Amstelpark | Coronavirus | veelgestelde vragen
First of all, we hope that everyone is healthy and is doing well getting through these tough times. This awful virus has quite a grip on the world and our ability to move about freely. It has also affected your ability to play tennis at the club. And because the health and safety of our guests and employees remains our top priority, this will remain the case until at least Tuesday April 28th. We hope to be allowed to open our doors and courts again after this date, but we cannot be competely certain we will be.
We are receiving quite some question about T.C. Amstelpark membership these days. This is completely understandable. We have therefore put together a list of the questions we hear most often. Hopefully the answer below provide some clarity.
Will I be able to use my membership again and play tennis on the Amstelpark courts after April 28th?
Our courts are fully prepared and ready to be used, so we definitely hope this will be the case. At this moment it is certain that we will remain closed until at least April 28th 2020. We find it important to comply with and abide by the rules for sports clubs as decreed by the Dutch government on March 15th and 31st. At this point, we cannot be 100% certain that this date won’t change. This all depends on the measures that the government puts in place over the coming days and weeks. We will continue to comply with these measures.
I would like to become a member but Amstelpark is closed. Can I still sign up?
You are more than welcome to sign up for a membership. We are currently not sure when we will be allowed to open again, but this shouldn't keep you from becoming a member. The tennis year for memberships runs from April 1st through March 31st. You will only be required to pay for the period from when we are open again until March 31st next year (we will prorate the payable amount so that you don't pay for the part of the season we were closed). You don't pay until we know when we're allowed to open again. So please go ahead and sign up here.
Can I cancel my membership right now?
Cancellations of memberships at T.C. Amstelpark need to be requested in writing (email) no later than December 31st prior to the following renewal date of April 1st (see the T.C. Amstelpark Terms and Conditions). It is therefore not possible to cancel your membership effective immediately. If you would still like to cancel your membership you can do so. This means that your membership ends on April 1st 2021. The payment obligation for the year 2020-2021 applies unchanged. Please also read the answer to the question below.
How will you compensate me for the time lost now that I cannot use my membership because of the coronavirus outbreak?
On Wednesday March 25th we sent out an email to all members with important information about their membership. You can read the email online as well: